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The Association for Convenience & Fuel Retailing


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Careers at NACS


 Marketing Manager


As a member of the 6-person NACS Marketing team, this role is responsible for developing and executing a clearly defined marketing strategy in a manner that supports the association’s marketing and communications efforts while increasing NACS brand equity. Among other projects, incumbent leads the organization’s retail membership marketing function; therefore, experience with member/customer acquisition, activation, engagement, and retention marketing is highly desired. 

Duties and Responsibilities

  • Responsible for ongoing evolution and development of marketing vision and strategy for NACS membership, events, products, and services
  • Work closely with the VP and Director to develop, implement and manage marketing plans and tactics; in addition, work closely with VP and Director to strengthen value proposition messaging and brand implementation across all online and offline channels
  • Partner with internal stakeholders (internal clients) to achieve business unit goals and objectives
  • Work with external partners to develop value-adding business relationships and programs targeted toward key audience segments
  • Effectively execute marketing programs through team collaboration, tracking, competitive research and pushing the envelope to regularly test new and emerging channels
  • Oversee the day-to-day marketing efforts and implementation for NACS retail membership, products, program, events and services
  • Perform rigorous analysis to identify potential value creating opportunities, creating business cases and developing the requirements to implement associated strategies
  • Evaluate results against benchmarks and goals to measure the effectiveness of marketing programs and implement improvements as required
  • Measure the success of marketing activities and report results to management
  • Participate in, initiate and monitor conversations across a variety of social channels, utilizing social listening tools when appropriate
  • Possess a keen interest in professional development, learning and growth; expand functional competencies by identifying opportunities for improvement, attending educational programs, reviewing publications, etc.
  • Other duties as required by business need 

Requirements and Primary Selection Criteria

  • Member or customer lifecycle marketing experience
  • 2-6 years of marketing experience
  • 2+ years digital marketing experience
  • 2+ years of demonstrated social media expertise
  • Master’s degree in marketing (pursuing or attained) preferred
  • Excellent communication and writing skills
  • Ability to multitask, operate under pressure, and meet deadlines
  • Sound project management skills
  • Strong understanding of the principles of marketing and measurement
  • Attention to detail
  • Team player – works to ensure team goals are met or exceeded; strong capabilities in partnering with internal stakeholders to achieve desired outcomes 
  • Computer proficiency with Microsoft Office; strong Word, Excel, PowerPoint, and email (Outlook) required

Interested candidates should send cover letter and resume to Brian Rutter, Vice President, Marketing, 1600 Duke Street, Alexandria, VA 22314;


 Research Coordinator


​Based in Alexandria, Virginia, the Research Coordinator will schedule and coordinate NACS client engagements and have administrative responsibilities for a wide range of research projects including designing, deploying and analyzing surveys. As a member of the 6-person NACS Research Team, The Research Coordinator must be able to work independently as well as in a team environment. This position includes some travel opportunities each year. NACS will not pay for any housing relocation for this position.


  • Scheduling and coordinating NACS Research client engagements
  • Supporting the NACS shopper insights portfolio.
  • Maintaining, monitoring and querying assigned databases. 
  • Supporting the NACS State of the Industry Summit enterprise.
  • Assisting the team with fact checking and research duties.

The ideal candidate will possess the following minimum qualifications:

  • Bachelor’s degree, preference for Business Administration, Economics, IT or science majors.
  • Fluency in Microsoft Office.
  • Self-starting, motivated individual with a positive attitude.
  • Ability to communicate clearly and effectively (written and verbal).
  • Detail oriented and highly organized.
  • Strong analytic skills.
  • Commitment to high levels of quality and customer service. 
  • Have a good sense of humor.

Interested candidates should send their cover letter and resume to Leroy Kelsey, Director of Industry Analytics, 1600 Duke Street, Alexandria, VA 22314;


 Exhibit & Member Services Coordinator


This full-time position is responsible for cultivating and maintaining relationships with suppliers in the convenience and fuel retailing industry by providing effective and efficient customer service to support a “Top 50” international trade show.


  1. Exhibit Operations & Sales Support
    a. Coordinate the administrative functions of exhibit sales invoicing and collections, updating relevant databases, coordinating communications through confirmation letters and bulletins
    b. Lead sales and logistics for New Exhibitor Area (~200 companies)
    c. Service confirmed exhibitors by answering questions via e-mail, phone and on-site
    d. Coordinate customer support needs with various exhibit service providers and vendors
    e. Represent NACS and participate in tradeshows and industry events
  2. Member Recruitment and Retention
    a. Identify and cultivate relationships with current and prospective members
    b. Coordinate the administrative functions of membership sales invoicing and collections, updating relevant databases, coordinating communications through confirmation letters and bulletins
    c. Assist with membership renewal campaign
    d. Assist with committee application process and meeting preparation
    e. Supplier registration management for CEO Industry Update Luncheons
  3. Additional Duties
    a. Coordinate production of exhibitor service manual and collection of insurance documentation for exhibitor-appointed contractors
    b. Web content management for all exhibit related functions
    c. Coordinate other exhibit and membership projects as assigned


  • Enjoy a high level of customer interaction; employ strong attention to detail; possess strong organizational and time management skills; proven sales and customer service abilities
  • Possess a working knowledge of Microsoft Office, netFORUM and Map Your Show software preferred
  • Have a desire to learn, grow and work in a team environment
  • Cultivate strong and lasting relationships with staff, clients, and business partners

If interested, please submit cover letter and resume to Leigh Walls at or NACS, 1600 Duke Street, Alexandria, VA 22314.