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NACS Leadership for Success

Date: April 30-May 5, 2017
Location: Millwood, VA

 

 About

 

Helping Emerging Leaders Build Long-term Growth Skills
Developed for district managers, supervisors and other convenience retailers who want to improve their work performance, NACS Leadership for Success provides rising leaders in the convenience and fuel retailing industry an opportunity to discover personal strengths they can use to grow their career while creating a more positive, profitable and performance-oriented environment within their company.

Improving Your Bottom Line
Leadership for Success focuses on arming participants with skills that they can immediately use on the job to improve their leadership and operational performance.

As a participant in the NACS Leadership for Success program, you will:

  • Increase your understanding of how your actions affect your personal effectiveness
  • Discover how you work with others as well as how they perceive you as a colleague
  • Explore your self-perception 
  • Define a vision of your ideal leader-self
  • Gain tools to improve your personal effectiveness and build better relationships
  • Chart a course of action to become the leader you want to be

Using a variety of engaging instructional methods, the program facilitators will help participants develop the leadership skills that can make a difference and, just as importantly, participants will actively engage with each other as they prepare to take their newly acquired skills back to the workplace.

Achieving Business Results by Applying What You Learn
The five days of the onsite program are comprehensive and intense, but it’s just the beginning of the process for participants. Over the next six months, team members will apply what they’ve learned at NACS Leadership for Success, and then present their experience at an education session at the 2017 NACS Show in Chicago, IL.

Please contact Laura Genovese, Education Program Manager, with questions at lgenovese@nacsonline.com or (703) 518-4210.

 

 OBJECTIVES

 

​Individual/Self Awareness

  • Deepen your understanding of the scope of your role and its impact on your company’s success.
  • Define a vision of your ideal leader-self that leads to business success.
  • Increase your understanding of how the way you act affects your personal effectiveness and how you work with others.

Intrapersonal Relationships

  • Discover how others perceive you (your superiors, direct reports, and peers).
  • Explore how your perceptions of yourself differ from others and what that means for your effectiveness as a business leader.
  • Examine behaviors that enhance or detract from business results.

Team Building

  • Increase skills in leading people and teams.
  • Manage conflict better and learn how to conduct difficult conversations.
  • Gain additional tools for setting goals, coaching, delivering feedback and rewarding employees.

Organizational Results and Effectiveness

  • Identify key challenges or opportunities in your business and potential solutions from learning with colleagues from the industry.
  • Integrate self, intrapersonal and team effectiveness to deliver business results.
  • Chart a course of action to become the leader you want to be and your business needs you to be to achieve results.

Please contact Laura Genovese, Education Program Manager, with questions at lgenovese@nacsonline.com or (703) 518-4210.

 

 Agenda

 
Sunday, April 30: Getting to know you
12:00 pm – 3:00 pm Participants arrive at Carter Hall
3:30 pm – 4:00 pm Introductions and welcome
4:00 pm – 6:00 pm Getting to know ourselves and each other
6:30 pm – 8:30 pm Networking reception, dinner, and business team selection
Evening assignment
Monday, May 1: Why do I lead?
8:00 am – 8:15 am Day 1 recap/introduction to day 2
8:15 am – 8:45 am Your role: bringing success to the organization
8:45 am – 10:45 am Self- Awareness: emotional intelligence and 360 feedback
10:45 am – 11:00 am Activity: individual development action plan
11:00 am – 11:30 am Break
​11:30 am – 11:45 am ​Role of values in leadership
​11:45 am – 12:15 pm ​Activity: defining leadership values
​12:15 pm – 1:00 pm ​Lunch
​1:00 pm – 1:30 pm ​Others/Self-balancing demands of others while managing wellness and stress
​1:30 pm – 2:45 pm ​Defining your leadership vision
​2:45 pm – 3:15 pm ​Break/Reflection walk
​3:15 pm – 3:30 pm ​Activity: individual development action plan
​3:30 pm – 4:30 pm ​Emotional intelligence and leadership
​4:30 pm ​Coat of arms
​6:30 pm ​Dinner
​Evening assignment
Tuesday, May 2: How will I lead others?
8:00 am – 8:15 am Recap day 2/introduction to day 3
8:15 am – 9:00 am Setting goals and managing performance
9:00 am – 9:20 am Communication: questions and listening skills
9:20 am – 9:45 am Activity: active listening
9:45 am – 10:30 am Group activity
​10:30 am – 11:00 am ​Break/Reflection walk
​11:00 am– 11:20 am ​Feedback
​11:20 am – 12:00 pm ​Activity: delivering feedback
​12:00 pm – 1:00 pm ​Lunch
​1:00 pm – 1:30 pm ​Coaching : GROW model
​1:30 pm – 2:45 pm ​Coaching skills practice
​2:45 pm – 3:00 pm ​Break
​3:00 pm – 3:30 pm ​Managing conflict and difficult conversations
​3:30 pm – 4:00 pm ​Activity: hindsight is 20/20
​4:00 pm – 4:30 pm ​Others/Self-balancing demands of others while managing wellness and stress
​2:45 pm – 3:00 pm ​Activity: individual development action plan
​4:30 pm ​Coat of arms
​6:30 pm ​Dinner
​Evening assignment
Wednesday, May 3: How will I lead teams?
8:00 am – 8:30 am Others/Self-balancing demands of others while managing wellness and stress
8:30 am – 8:45 am Recap day 3/introduction to day 4
8:45 am – 9:15 am Business team meeting: setting goals
9:15 am – 9:45 am Emotional intelligence: role in leading others and teams
9:45 am – 10:15 am Techniques to motivate, retain, and engage employees
​10:15 am – 10:45 am ​Break/Reflection walk
​10:45 am – 11:45 am ​​Group activity
​11:45 am – 12:00 pm ​Activity: individual development action plan
​12:00 pm – 1:00 pm ​Lunch
​1:00 pm – 1:30 pm ​High performing team equation
​1:30 pm – 2:30 pm ​Group activity
​2:30 pm – 2:45 pm ​Break
​2:45 pm – 4:30 pm ​Business team planning
​4:30 pm ​Coat of arms
​6:30 pm ​Dinner
​Evening assignment
Thursday, May 4: How will I deliver results?
8:00 am – 8:15 am Recap day 4/introduction to day 5
8:15 am – 9:30 am Project planning
9:30 am – 11:00 am Activity: business team planning
11:00 am – 11:30 am Debrief business team planning
11:30 am – 11:45 am Activity: individual development action plan
​11:45 am – 12:45 pm ​Lunch
​12:45 pm – 2:00 pm ​Group activity
​2:00 pm – 2:30 pm ​Recognizing others and celebrating success
​2:30 pm – 3:00 pm ​Break/Reflection walk
​3:00 pm – 3:30 pm ​Others/Self-balancing demands of others while managing wellness and stress
​3:30 pm – 4:00 pm ​Activity: revisit your leadership vision
​4:00 pm ​Coat of arms
​6:30 pm ​Dinner
Friday, May 5: Applying what I learn
8:00 am – 8:15 am Recap day 5/introduction to day 6
8:15 am – 9:30 am Coat of arms presentations
​9:30 am – 10:30 am ​Activity: individual development action plan
​10:30 am – 11:00 am ​Wrap up and conclusion
​11:00 am ​Depart Carter Hall

Please contact Laura Genovese, Education Program Manager, with questions at lgenovese@nacsonline.com or (703) 518-4210.

 

 Speakers

 

View the 2016 Leadership for Success speakers below. Check back in the coming months for updated info.

Joanne M. Loce
President
Loce Consulting, LLC

Show Bio...

 

Lisa Dell’alba
President & CEO
Square One Markets, Inc

Show Bio...

 

Larry Jackson
Managing Director
GTG Business Resources, LLC

Show Bio...

 

Please contact Laura Genovese, Education Program Manager, with questions at lgenovese@nacsonline.com or (703) 518-4210.

 

 REGISTRATION

 

2017 NACS Leadership for Success registration is OPEN.

Registration Pricing:
NACS Retail Member – $2,995

Please contact Laura Genovese, Education Program Manager, with questions at lgenovese@nacsonline.com or (703) 518-4210.

 

 HOTEL & TRAVEL

 

Hotel Reservation
Lodging at Carter Hall and scheduled meals are included in the total cost of the program. NACS will handle the booking of your room once you register for the event. If you have questions or special requests for lodging, contact Laura Genovese at lgenovese@nacsonline.com or (703) 518-4210.

Travel Information
NACS will provide shuttle transportation between Dulles International Airport (IAD) and the Carter Hall Conference Center in Millwood, VA. The shuttle will leave Dulles at 1:30 pm on Sunday, April 30 and return to Dulles at 11:00 am on Friday, May 5. Please note that there will be ONLY ONE shuttle on these days and the drive is one hour each way. Please arrange your flights accordingly.

If you plan to drive, please arrive between 2:00 and 3:00 pm on Sunday, April 5. Directions can be found at the Google Maps link and address listed below. 

Carter Hall Conference Center
255 Carter Hall Lane
Boyce, Virginia 22642