SOI (State of the Industry) Survey | NACS Online – Research
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The Association for Convenience & Fuel Retailing


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NACS State of the Industry of 2016 Data Surveys

NACS needs your help to continue growing the NACS/CSX Industry Database. The more information we have the better the benchmarks we can have for the industry. Your data is kept strictly confidential. The data collection period for the NACS State of the Industry Annual Report of 2016 Data® is now open. Data is being collected in preparation for the 2017 NACS State of the Industry Summit – the industry’s premier data and benchmarking event. If you have questions, or would like to find out how you can participate, please contact Chris Rapanick at (703) 518-4253.

Primary Survey

Firm Level Survey
The NACS State of the Industry Annual Report of 2016 Data reports the best possible industry information that your company needs to stay competitive and progress to top-quartile status. With increasing competition from non-traditional fuel marketers (hypermarkets) and continuing pressures on other key categories, traditional c-store and fuel marketers need more responsive, more targeted performance data. Great benchmark information is the only way to design effective strategies to grow market share and profits. Report information is based on the income statement, balance sheet, and productivity data provided by convenience store companies across the country, as well as other data sources deemed credible by NACS. As with all industry data, the NACS Firm Level Survey data is kept completely confidential and will only be used in aggregate for analysis with data from other participating retail companies.

And, as a survey participant, you’ll gain access to the industry's premier benchmarking tool for free, plus:

  • A complimentary published copy of the NACS State of the Industry Annual Report of 2016 Data®, rich with the most current data and benchmarks (a $249 value);
  • A free, downloadable copy of historical industry statistics in the NACS Fact Book (a $275 value);
  • Free admission for up to three people to the 2017 NACS State of the Industry Summit, April 4-6, in Chicago (a $999 value).

Show me the Firm-Level Survey

Demographics Survey (CSX Subscribers Only)
​If you are a current CSX subscriber, please fill out the brief Demographic Survey to complete your requirements for a complimentary State of the Industry Report. Just click on the button below to download.

Show me the Demographics Survey

Please e-mail the completed survey(s) to

These surveys are strictly confidential. The published analysis will be structured so as to prevent identification of participating companies.