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Professional Development Track

Workshops

Supervisors at Their Best: Lessons Learned from the NACS Leadership Challenge Class of 2009 
Professional Development Track
Wednesday, October 21 | 9:15 AM to 10:15 AM    Location: N253 

The NACS Leadership Challenge Program brings the brightest supervisors in our industry together each year to learn and develop their leadership and management skills. They are a group that values integrity and commits to developing their employees as well as themselves into better leaders. In this session, three project groups will present six months of research, addressing key operational issues for convenience retailers. Hear their first-hand accounts on topics such as building a better team, how to increase sales and profits, and how to reduce turnover and increase retention.

What You Will Learn

  • What is the NACS Leadership Challenge Program
  • Proven operational techniques implemented by supervisors
 
Moderators 

William MacKay
The Glen Douglas Group
Managing Director
 
Doug MacKay
The Glen Douglas Group
President