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Workshops

Sessions & Events


Marketing and Merchandising Your Way 
Sunday, October 5 | 10:45 AM to 11:45 AM 
Location: S502 
Handout(s):  
Retailers essentially have about 240 seconds per customer to capture a sale and build brand loyalty. Customer experience is determined by the quality of the customer service provided and the overall satisfaction presented to your customer. This session will cover simple ways to improve the customer experience and sell more by looking at personal attention, friendly, helpful employees, quality of your goods and services and other helpful tips.

Moderator:
Michael Small
National Beverage Director
Power Buying Dealers USA, Inc.

Speakers:
Rachael Baird
Creative Director/Owner
Tilt Studios, Inc.