Together with the NACS Convention & Events Committee, NACS is proud to announce the line-up of educational sessions for this year's NACS Show. This year, we personalized all of our over 60 workshops for specific departments and job functions. So whether you are the senior leader, the category manager, the techie, the operations "go-to" guy, the petroleum guru or an independent operator, you'll be able to attend workshops that are jammed with strategies and ideas just for you.

Note: presentations and handouts will be available to registered NACS Show attendees only upon completion of workshop evaluations. Evaluations will be sent daily to attendee emails.

View the workshops by day below.

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Tuesday, October 20, 2009

12:00 PM - 3:00 PM

Small Operator Certificate Program - Financial Management

1:00 PM - 5:00 PM

Food Safety Training Certificate Program

2:00 PM - 3:15 PM

Convenience Retail: Key Future Trends For Suppliers Finders Keepers: Using High Unemployment To Your Advantage Foodservice Fundamentals: Recipes For Success How To Talk Your Way To The Front Page Mastering The Strategic Concepts In Physical Fuel Purchases Power And Profit Through PCATS Succession Planning: Beyond The Family Tree The Future Of Global Fuels: Shifting Supply And Demand Patterns The New Product Pipeline: Differentiation Or Duplication?

3:00 PM - 5:00 PM

Small Operator Certificate Program - Quality Employees

3:45 PM - 5:00 PM

A 24-Hour Buzz: Effective Beverage Marketing Convenience Retail: A Global Overview Front Line To Bottom Line: Why Improving One Increases The Other How Many Is Too Many? Making Your Product Selection Work For You Improving Your Profitability With Green Technologies Industry Economic Performance: A+ Or D-? Leadership: Creditability Is The Cornerstone What Is Hedging? Explain It To Me Simply!

Wednesday, October 21, 2009

7:30 AM - 10:30 AM

Alcohol Management Certification Small Operator Certificate Program - Operational Efficiencies

8:00 AM - 9:00 AM

A Path To Enlightenment: The Direct Root To Data Security & PCI Compliance Cash Cows, Stars, Dogs, And Question Marks: What's In Your Matrix? Expanding Your Foodservice Program How To Cope With Your Life Digitally Inside Washington: Fighting Credit Card And Interchange Fees It's Not What They Say, But What They Do: Shopper Behavior In Challenging Times NACS HR Forum Fall: Redefining The Role Of HR In A World Of Musical Chairs Now Serving Greatness: Customer Service Research Around The Globe Oil By The Numbers Selling To Small Operators: Why The Silent Treatment Isn't Helping You

9:15 AM - 10:15 AM

Creating A Culture Of Risk Avoidance Creme de la Creme: Having The Best Foodservice Workforce Fast, Forward, Change: Embracing New Ideas In Convenience Retail Find Me The Money Global Store Design Innovations Inside Washington: Congressional Agenda For Foodservice Regulations Inside Washington: Legislation, Regulation And Angst Of Petroleum Retailing It IS Easy Being Green Please, Come In! Finding And Getting The Attention Of New Customers Supervisors At Their Best: Lessons Learned From The NACS Leadership Challnge Class of 2009 The Changing Economy: A Supplier's Guide To Survival In The C-Store Industry The Law And Data Security: Legal Developments Protecting Consumer Data

10:30 AM - 12:00 PM

General Session - Roger Dow

Thursday, October 22, 2009

7:30 AM - 10:30 AM

Small Operator Certificate Program - Successful Foodservice

8:00 AM - 9:00 AM

Dashboard Dining: Grow Your Grab-And-Go How May We Help You? Customer Service In Action Inside Washington: Industry Update Inside Washington: U.S. Labor Law Update Outside The Boardroom: Benefits Of Advisory Groups Price Check: How Can You Deliver More Consumer Value During Tough Times? The Economics Of Loyalty Technology: Can You Afford It? Weaving In The Web: Using Electronic Media To Connect With Your Customers What Do Consumers Think-Or Know-About Gas Prices

8:00 AM - 11:00 AM

Global Achievement Award Competition

9:30 AM - 10:45 AM

General Session - A Tale of Two Retailers

11:00 AM - 11:45 AM

General Session - Ideas 2 Go

Friday, October 23, 2009

8:00 AM - 9:00 AM

C-Store Aquisitions: Getting Deals Done In Today's Environment Fuel As Your Number 1 Category: Making The Most Of Your Gasoline Offer Inside Washington: Examining Healthcare Reform Inside Washington: Filling Up On Fuel Issues International Green Best Practices: What Should Retailers Do And How Does It Make Economic Sense? Mixing In Technology To Improve Your Foodservice Offering So Clean You Could Eat Off It...Or In It Solving Stress Table Talk: Small Operator Technology Solutions The Mobile Advantage Tobacco Retailing In The U.S.: Where's It Headed And What It Means To Your Business

9:00 AM - 10:00 AM

General Session - Bill Clinton