Sheahan will speak during the NACS Show Opening General Session on Oct. 8. He is founder and CEO of ChangeLabs, a global consultancy that works with some of the world's most effective organizations and individuals to deliver insights into the changing needs of customers and staff. With his groundbreaking bestseller “Generation Y,” Sheahan was among the first to recognize the Generation Y trend in the workplace. He has written six books that identify key shifts in the contemporary business landscape, including his latest, “Making It Happen,” which examines buying behavior and market positioning. Read more.