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Chicago 2017
October 17-20
McCormick Place

Frequently Asked Questions (FAQs)





What is the NACS Show?
The NACS Show provides the most comprehensive representation of products and services for the convenience and fuel retailing industry. Retailers come to the NACS Show to discover proven ideas and strategies that enable them to increase sales, attract new customers, build their brand and improve their bottom line. Suppliers exhibit at the Show to establish a presence in the convenience channel, obtain sales leads, increase product exposure and introduce new products. Last year, almost 23,000 people attended the NACS Show from almost 70 countries and more than 1,200 companies exhibited. For more information visit About the NACS Show.

When and Where is the NACS Show?
The 2017 NACS Show will be held October 17-20 at McCormick Place, Chicago, Illinois, USA.
• Educational Programming – October 17-20, 2017
• NACS Show Expo – October 18-20, 2017

McCormick Place (Convention Center)
2301 S Lake Shore Drive
Chicago, Illinois 60616

How many people are expected to attend the NACS Show?
23,000 +

What is the schedule of events?
The Preliminary Schedule of Events will be updated with additional information on speakers in the coming months and is subject to change without notice.

What are the Exhibit Hall Hours?
Wednesday, October 18     10:30 am – 5:30 pm (New Exhibitor Area) 
                                            11:30 am – 5:30 pm

Thursday, October 19         10:30 am – 5:30 pm (New Exhibitor Area)
                                            11:30 am – 5:30 pm

Friday, October 20               9:00 am – 1:30 pm

When is the Opening General Session?
The Opening General Session will take place on Wednesday, October 18 from 10:00 am – 11:15 am at McCormick Place. Speaker information for the 2017 NACS Show will be available at a later date and can be found here.

When is the Closing General Session?
The Closing General Session will take place on Friday, October 20 from 8:00 am – 9:00 am at the McCormick Place. Speaker information for the 2017 NACS Show will be available later and can be found here.

Is smoking allowed inside McCormick Place?
Smoking and vaping will not be permitted in the NACS Show exhibit hall. Designated outdoor smoking areas will be available.

Is the NACS Show wheelchair-accessible?
Absolutely. Scootaround, Inc. offers onsite rentals of mobility scooters, wheelchairs, PowerChairs and oxygen equipment. It is strongly encouraged to reserve your mobility equipment in advance. It willl be delivered to your Chicago area hotel. Daily and weekly rates are available with operators on call seven days a week at (888) 441-7575, or visit scootaround.com/rentals.htm.




What is the cost to attend the NACS Show?
Registration fees vary depending on your category of registration. More detailed information to come in May when registration opens.

How do I register to attend?
Attendee Registration will open in mid-late May; Exhibitor Badge Registration will open in June. Please check back then for more information.

What is the registration deadline?
The regular registration deadline is October 6, 2017 – after this date onsite fees apply.

Do I have to be a NACS member to attend?
You do not have to be a NACS member to attend the Show. However, members do receive discounted registration rates. For more information on NACS Membership visit NACS Membership.

Can spouses attend the NACS Show?
Yes, all spouses are welcome to attend. They can register as a spouse and pay the appropriate attendee rate. More information to come when registration opens.

What is the cancellation policy?
All badge cancellations must be received in writing. All badge cancellations received on or before September 15, 2017 will be assessed a $25 administrative fee. After September 15, 2017 the full amount of the registration fee will be forfeited. Registrations can be transferred to another person within your company at any time without penalty. If you receive your badge credentials, prior to cancelling your registration, you must return your badge credentials back to NACS prior to the refund being issued.

Can I share my badge with another attendee or exhibitor?
Attendees & exhibitors may NOT exchange, give, trade or sell their NACS Show badge to anyone. Anyone found in violation of this policy will be immediately removed from the convention and no refund for registration fees paid will be provided. Exhibitors caught sharing or purchasing exhibitor badges for retailer/buyer attendees will lose all exhibiting priority points for 2017 (maximum 8 points).

Are government rates available?
No, we do not offer government rates to attend the Show.




​How can I make a hotel reservation?
NACS Show Housing is open! Visit NACS Show Housing for hotel options and to secure your accommodations.

Do you offer shuttle service to the NACS Show?
Yes, shuttle service will be provided to and from the McCormick Place to most hotels in the NACS Show housing block, except for those hotels near McCormick Place that are considered “walking distance.” A schedule of shuttle dates and times will be available later.

What should I wear?
The average temperatures in Chicago during the month of October range from 63 degrees during the day to 43 degrees in the evening.  Business/business casual attire and comfortable walking shoes are recommended in educational sessions and the exhibit hall.  For the NACS Kick-Off Party, business/business casual attire is recommended.  For other evening events, please contact the hosting company regarding attire.

How can I obtain a list of attendees?
An online attendee directory, which allows you to search by last name, company, title and region, is available in September. A mailing list of 2017 NACS Show attendees is only available to current exhibitors. Exhibitors should refer to the Exhibitor Services Kit (available in July) for an order form.

Are there special airline discounts available?
Please check back for information regarding airline discounts for the NACS Show.

What is the closest pharmacy to the McCormick Place?
2545 S. Martin Luther King Drive
Chicago, IL 60606
(312) 842-5700

What is the closest hospital to McCormick Place?
Mercy Hospital & Medical Center
2525 S. Michigan Avenue
Chicago, IL 60616
(312) 567-2000

Where are ATMS located at the NACS Show?
Information coming soon.

Is there somewhere at the NACS Show I can find all of this information?
Yes! The exact location of our information booth will be confirmed soon. The hours of operation for the information booth will be:

Monday, October 16  12:00 pm – 6:00 pm
Tuesday, October 17   7:30 am – 5:30 pm
Wednesday, October 18  7:30 am – 5:30 pm
Thursday, October 19   7:30 am – 5:30 pm
Friday, October 20   7:30 am – 2:30 pm

Is there anywhere else I can access this information?
Yes! We have online, digital tools that make it easy for you to plan ahead before your time at the NACS Show in Chicago, including a NACS Show mobile app for your digital device. This tool will help you plan (and update) your schedule wherever you are. For more information, click here.

I’ve never been to Atlanta before! Where should I eat?
Chicago has a thriving dining scene. For many of the restaurants, it’s best to make your reservations ahead of time. More information to come soon.




How can I exhibit and purchase a booth?
Booth reservations open for NACS and PEI members in February 2017 are based on priority points earned. View exhibiting details.

Are children allowed on the Show floor?
Children 16 and older must be registered as an attendee for admission into the exposition. Children 15 and younger do not need to be registered in order to visit the Show floor, however a waiver form must be completed for each person age 15 or under. The waiver form will be available onsite at registration or near the entrances into the Show floor. All children under the age of 16 must be accompanied by an adult at all times while on the Show floor. During the active construction zone of move-in and move-out, absolutely no one under the age of 16 (including infants) will be allowed in the exhibit hall during installation and dismantle hours (October 13-17, October 20-22).

Are complimentary badges offered to prospective exhibitors?
No, you must purchase a full registration to attend the NACS Show. For more information on exhibiting at the NACS Show visit Exhibitor Information.

Exhibitor Information
For more information on exhibiting at the NACS Show please contact:

What is the cancellation policy?
Booth cancellations must be sent in writing via e-mail to the appropriate exhibit account manager at NACS. Cancellation Penalty fees will be assessed based on the date of cancellation per the NACS Show Terms and Conditions.