Frequently Asked Questions (FAQs) | NACS Online – NACS Show – About
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Chicago / Oct 17-20
McCormick Place
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 Frequently Asked Questions (FAQs)

 

 General

 

What is the NACS Show?
The NACS Show provides the most comprehensive representation of products and services for the convenience and fuel retailing industry. Retailers come to the NACS Show to discover proven ideas and strategies that enable them to increase sales, attract new customers, build their brand and improve their bottom line. Suppliers exhibit at the Show to establish a presence in the convenience channel, obtain sales leads, increase product exposure and introduce new products. Last year, almost 23,000 people attended the NACS Show from almost 70 countries and more than 1,200 companies exhibited. For more information about what’s happening in 2017, explore this year’s NACS Show.

When and Where is the NACS Show?
The 2017 NACS Show will be held October 17-20 at McCormick Place, Chicago, Illinois, USA.
• Educational Programming – October 17-20, 2017
• NACS Show Expo – October 18-20, 2017

McCormick Place (Convention Center)
2301 S Lake Shore Drive
Chicago, Illinois 60616

How many people are expected to attend the NACS Show?
23,000 +

What is the schedule of events?
The Preliminary Schedule of Events will be updated with additional information on speakers in the coming months and is subject to change without notice.

What are the Exhibit Hall Hours?
Wednesday, October 18     10:30 am – 5:30 pm (New Exhibitor Area) 
                                                 11:30 am – 5:30 pm

Thursday, October 19         10:30 am – 5:30 pm (New Exhibitor Area)
                                                 11:30 am – 5:30 pm

Friday, October 20               9:00 am – 1:30 pm

When is the Opening General Session?
The Opening General Session will take place on Tuesday, October 17 from 3:45 pm – 5:00 pm at McCormick Place. Speaker information for the 2017 NACS Show will be available at a later date.

When is the Closing General Session?
The Closing General Session will take place on Friday, October 20 from 8:00 am – 9:00 am at the McCormick Place. Speaker information for the 2017 NACS Show will be available in the coming weeks.

Is smoking allowed inside McCormick Place?
Smoking and vaping will not be permitted in the NACS Show exhibit hall, or anywhere inside McCormick Place. Designated outdoor smoking areas will be available.

Is the NACS Show wheelchair-accessible?
Absolutely. Scootaround, Inc. offers onsite rentals of mobility scooters, wheelchairs, PowerChairs and oxygen equipment. It is strongly encouraged to reserve your mobility equipment in advance. It willl be delivered to your Chicago area hotel. Daily and weekly rates are available with operators on call seven days a week at (888) 441-7575, or visit scootaround.com/rentals.htm.

 

 Registration

 

What is the cost to attend the NACS Show?
Registration fees vary depending on your category of registration. More detailed information to come in May when registration opens.

How do I register to attend?
Attendee Registration will open in mid-late May; Exhibitor Badge Registration will open in June. Please check back then for more information.

What is the registration deadline?
The regular registration deadline is October 6, 2017 – after this date onsite fees apply.

Do I have to be a NACS member to attend?
You do not have to be a NACS member to attend the Show. However, members do receive discounted registration rates. For more information on NACS Membership visit NACS Membership.

Can spouses attend the NACS Show?
Yes, all spouses are welcome to attend. They can register as a spouse and pay the appropriate attendee rate. More information to come when registration opens.

What is the cancellation policy?
All badge cancellations must be received in writing. All badge cancellations received on or before September 15, 2017 will be assessed a $25 administrative fee. After September 15, 2017 the full amount of the registration fee will be forfeited. Registrations can be transferred to another person within your company at any time without penalty. If you receive your badge credentials, prior to cancelling your registration, you must return your badge credentials back to NACS prior to the refund being issued.

Can I share my badge with another attendee or exhibitor?
Attendees & exhibitors may NOT exchange, give, trade or sell their NACS Show badge to anyone. Anyone found in violation of this policy will be immediately removed from the convention and no refund for registration fees paid will be provided. Exhibitors caught sharing or purchasing exhibitor badges for retailer/buyer attendees will lose all exhibiting priority points for 2017 (maximum 8 points).

Are government rates available?
No, we do not offer government rates to attend the Show.

 

 Prepare

 

​How can I make a hotel reservation?
NACS Show Housing is open! Visit NACS Show Housing for hotel options and to secure your accommodations.

Do you offer shuttle service to the NACS Show?
Yes, shuttle service will be provided to and from the McCormick Place to most hotels in the NACS Show housing block, except for those hotels near McCormick Place that are considered “walking distance.” A schedule of shuttle dates and times will be available in the coming weeks.

What should I wear?
The average temperatures in Chicago during the month of October range from 63 degrees during the day to 43 degrees in the evening.  Business/business casual attire and comfortable walking shoes are recommended in educational sessions and the exhibit hall.  For the NACS Kick-Off Party, business/business casual attire is recommended.  For other evening events, please contact the hosting company regarding attire.

How can I obtain a list of attendees?
An online attendee directory, which allows you to search by last name, company, title and region, will be available in September. A mailing list of 2017 NACS Show attendees will only be available to current exhibitors. Exhibitors should refer to the Exhibitor Services Kit (available in July) for an order form.

Are there special airline discounts available?
Please check back for information regarding airline discounts for the NACS Show.

What is the closest hospital to McCormick Place?
Mercy Hospital & Medical Center
2525 S. Michigan Avenue
Chicago, IL 60616
(312) 567-2000
www.mercy-chicago.org

Where are ATMS located at the NACS Show?
Information coming soon.

Is there somewhere at the NACS Show I can find all of this information?
Yes! The exact location of our information booth will be confirmed soon. The hours of operation for the information booth will be:

Monday, October 16  12:00 pm – 6:00 pm
Tuesday, October 17   7:30 am – 5:30 pm
Wednesday, October 18  7:30 am – 5:30 pm
Thursday, October 19   7:30 am – 5:30 pm
Friday, October 20   7:30 am – 2:30 pm

Is there anywhere else I can access this information?
Yes! We have online, digital tools that make it easy for you to plan ahead before your time at the NACS Show in Chicago, including a NACS Show mobile app for your digital device. This tool will help you plan (and update) your schedule wherever you are. For more information, click here.

I’ve never been to Chicago before! Where should I eat?
Chicago has a thriving dining scene. For many of the restaurants, it’s best to make your reservations ahead of time. More information to come soon.

 

 Exhibit

 

How can I exhibit and purchase a booth?
Booth reservations open for NACS and PEI members in February 2017 are based on priority points earned. View exhibiting details.

Are children allowed on the Show floor?
Children 16 and older must be registered as an attendee for admission into the exposition. Children 15 and younger do not need to be registered in order to visit the Show floor, however a waiver form must be completed for each person age 15 or under. The waiver form will be available onsite at registration or near the entrances into the Show floor. All children under the age of 16 must be accompanied by an adult at all times while on the Show floor. During the active construction zone of move-in and move-out, absolutely no one under the age of 16 (including infants) will be allowed in the exhibit hall during installation and dismantle hours (October 13-17, October 20-22).

Are complimentary badges offered to prospective exhibitors?
No, you must purchase a full registration to attend the NACS Show. For more information on exhibiting at the NACS Show visit Exhibitor Information.

Exhibitor Information
For more information on exhibiting at the NACS Show please contact:

What is the cancellation policy?
Booth cancellations must be sent in writing via e-mail to the appropriate exhibit account manager at NACS. Cancellation Penalty fees will be assessed based on the date of cancellation per the NACS Show Terms and Conditions.

 

 International

 

Important information if you are travelling to the NACS Show from abroad.

Visa Application Process
Changes to the visa policy and procedures are expected to increase the amount of time it takes to obtain a visa. It is extremely important that you apply for your visa early.

Although information on the changes to the visa application process is outlined here, please refer to the U.S. Department of State's Visa information web page for the most complete, up-to-date information. You can also refer to the U.S. Department of State's Business Visa Center for more information.

During the registration process, if using an international address, you will have the option to create and print your personalized visa cover letter.

Visa Interviews
A personal appearance interview is required as a standard part of this process. This can increase the processing time. It is expected fewer waivers will be granted for the interview portion of the process.

NACS cannot assist you with the interview process, nor can anyone representing NACS call the embassy or consulate on your behalf to provide support for granting a visa. If you are denied a visitor visa, you may re-apply if there is new evidence to overcome the basis for the refusal. In the absence of new evidence, consular officers are not required to re-examine such cases.

Finding the US Embassy or Consulate
Please visit usembassy.state.gov to find the U.S. Embassy or Consulate in your country.

Visa Waiver Program
The Visa Waiver Program (VWP) enables citizens of certain countries to travel to the United States for tourism or business for 90 days or less without obtaining a visa. Not all countries participate in the VWP. Visit the U.S. Department of State's web page on the VWP to find the complete list of participating countries.

Machine-Readable Passports
A machine-readable passport has biographical data entered on the data page according to international specifications. The size of the passport and photograph, and arrangement of data fields, especially the two lines of printed OCR-B machine readable data, meet the standards of the International Civil Aviation Organization, Doc 9303, Part 1 Machine Readable Passports. OCR-B means the type is Optical Character Reader size B. If there are questions about your passport, after carefully reviewing this information, and any information that may be available to you from your country, you may want to contact the passport issuing agency or authority in your country of citizenship at the U.S. Department of State's Visa information web page.

Visa Waiver Program Requirements

  • You must be a citizen of a Visa Waiver Program country.
  • You must have a valid passport issued by the participating country.
  • Your passport must be a machine-readable passport.
  • You must be seeking entry for 90 days or less, as a temporary visitor for business (participating in scientific, educational, professional or business conventions, conferences or seminars is permitted as a business visitor) or pleasure. You will not be permitted to extend your visit or change to another visa category under the VWP.
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