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Chicago / Oct 17-20
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10/17/2017 12:00 AM 10/20/2017 12:00 PM America/New_York 2017 NACS Show Chicago, IL NACS true MM/DD/YYYY

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General Sessions

Tuesday, October 17 -  3:45 pm to 5:00 pm
Eric Chester
Award Winning speaker and Bestselling Author – Leading voice on Employee Engagement & Workplace culture

Eric Chester is a trusted source in the global dialogue on employee engagement, workplace culture, and the emerging generation. He was one of the first authors to spell out the radical differences of the post-Gen X workforce. As a speaker, Eric Chester holds the prestigious CSP (Certified Speaking Professional) credential awarded by the National Speakers Association. Chester believes the only way for a c-store to stand out is to create a culture that makes your store a terrific place to work. Easier said than done. But just how to accomplish and grasp this holy grail will be the focus of General Session speaker Eric Chester’s address to attendees at this year's NACS Show.

Wednesday, October 18 – 10:30 am to 11:45 am
Chip Conley
American hotelier, hospitality, entrepreneur, author and speaker 

Chip Conley learned how to be a great manager by observing one of his former bosses do it all wrong. The lessons come not just from his McDonald’s shift work at a teenager, but also from his experience as founder of the second largest boutique hotel brand in the world—Joie de Vivre Hospitality—and from his more recent role as the original head of global hospitality and strategy for Airbnb, where he is now strategic advisor. Conley, has also written Peak: How Great Companies Get Their Mojo from Maslow and The New York Times bestseller Emotional Equations, both books focused on his theories on transformation and meaning in business and life. How to keep c-store employees motivated will be a key topic of his General Session speech at the 2017 NACS Show.

Thursday, October 19 – 10:30 – 11:45 am
General Session featuring Henry Armour and “Ideas 2 Go”
The Ideas 2 Go video is unique to the convenience store industry. Retailers from around the country invite us into their stores and provide a video tour of their best ideas, whether quick ideas you can implement tomorrow or those to consider in your next strategic planning session.

Friday, October 20 – 8:00 am to 9:00 am
William Shatner (Keynote Speaker)
Hollywood Icon and Philanthropist

William Shatner has cultivated a career that spans more than 50 years as a professional actor, director, producer, screenwriter, recording artist, author and horseman. Shatner is one of pop culture’s most recognizable figures and has also established himself as a major Hollywood philanthropist. In 1966, Shatner originated the role of Captain James T. Kirk in the television series, “Star Trek,” which rocketed him to fame only after the show was cancelled and re-launched in syndication. Shatner has also authored more than two dozen best-selling books in both the fiction and non-fiction genres. Today, Shatner continues to act, write, produce and direct while still managing to find time to work with charities and further his passion in the equestrian sports.