Education Sessions

When it comes to learning, the power of peers is unequaled. Connect and share with real-world industry insiders and retail superstars who are shaping the future of convenience.

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Format: Case Study Case Study
General topic presenting lessons learned start to finish.
Format: Expert-Expert Interview Expert-Expert Interview
Replaces fireside chat or single presenter format. Must be known industry expert or presentation of robust data.
Format: Ignite Ignite
Slides run automatically keeping speaker pacing. Keeps session moving.
Format: Kaleidoscope Kaleidoscope
One topic through the eyes of different functional teams (e.g. supply chain, store ops, frontline, finance, etc.)
Format: Lightning Lightning
Moderated Q&A with small panel with efforts to drive diverse perspective; after 3 minutes on question, buzzer sounds and move to next question; forces people to be brief and clear on answers.
Format: Masterclass Masterclass
Single topic session which is a solo presenter and acts more like an university lecture. Must include multiple media, audience interaction, etc.
Format: Great Debate: Point Counterpoint Great Debate: Point Counterpoint
Facilitator stimulates point/counterpoint debate on key industry topic.
Format: Roundtables Roundtables
Facilitated discussion. Limited use of slides or video to set-up topic.
Format: Think You Know Me? Think You Know Me?
One group is polled on a topic, and then the other has to guess the outcomes, as a stimulant for discussion.
Format: Workshop Workshop
Traditional small group classroom style format.
Showing 51 sessions

A Beginner’s Guide to AI in Marketing

From SEO optimization to personalized offers, learn how AI can revolutionize targeting, engagement, and reach. Led by experts, this session defines the basics of AI and showcases practical...
Marketing
Format: Expert-Expert Interview Expert/Expert Interview

A New Dimension in Barcodes?! Preparing for Sunrise 2027

In an era defined by digital connectivity, the potential of smart packaging to revolutionize consumer experiences is unprecedented. This session will focus on leveraging 2D barcodes with GS1...
Technology
Format: Expert-Expert Interview Expert/Expert Interview

A Total Retail Loss View of Safety and Loss Prevention

Operations

Accelerating Growth Through Strategic Partnerships


 
Category Management

Boosting Alcohol Category Sales in 2024

Category Management
Format: Masterclass Masterclass

Breaking State of the Industry Updates

Operations
Format: Masterclass Masterclass

Bringing Your Customers Back for Dinner


 
Foodservice
Format: Case Study Case Study

Building Brand Trust Through Effective Crisis Management

The Power Of Storytelling To Build Brand Trust
Marketing
 
Marketing

Charging Your Profits with EVs

As demand for EV chargers continues to expand, how do retailers actually make money on their infrastructure investment? Attend this session to hear the current business prospects of EV Charging....
Fuels
Format: Case Study Case Study

Connect for Success - the Steps to Influence

This session will cover connecting and influencing others through persuasive and positive communication methods. Attendees will gain insights on how to genuinely listen, build rapport, and...

October 9, 2024
8:00 AM - 9:00 AM PDT
Professional Development
Format: Workshop Workshop

Consumers Wishlist for Convenience Store Food

Foodservice
Format: Think You Know Me? Think You Know Me?

Convenience Feud: A Gameshow Experience

Gameshow

Crafting Irresistible Promotions for Maximum Impact

Creating Irresistible Promotions for Convenience Store Products
Marketing
 
Marketing

Cyberattack: It's Not If, but When


 
Technology
Panel

Determining Your Fuel Mix

Fuels
Format: Kaleidoscope Kaleidoscope

Digital and Physical Marketing Strategies for Smaller Retailers


 
Marketing

Efficiency and Retention through Operational Simplification

Operations

Emerging Trends in the Tobacco Industry

Category Management

Essential Do's and Don'ts in Category Management

Unlock the keys to successful category management by attending this session. Learn the top three do's and don'ts that can make or break your strategy. Gain practical insights on leveraging data,...
Category Management
Format: Ignite Ignite

Expanding the Power of Private Labels


 
Category Management
Format: Lightning Lightning

FMN Fuel Marketers of the Year

Fuels
Awards

Food Safety 101: Protecting Consumers and Your Brand

Join two retailers as they share the common violations and crucial data to help protect consumers and your brand. Learn firsthand from a multi-state operator and a single-state operator as they...
Foodservice
Format: Expert-Expert Interview Expert/Expert Interview

Foodservice Failures That Lead to Innovation

Foodservice

Global Retail Innovations from Around the World

Customer Experience

How Inflation is Changing Consumer Shopping Habits

How Inflation is Changing Consumer Shopping Habits
Operations
 
Operations
Format: Expert-Expert Interview Expert/Expert Interview

Ideas in Action: Solutions from the Front Line Part 1


 
Professional Development

Ideas in Action: Solutions from the Front Line Part 2

Professional Development

Improving Synergies Between Merchandising and Operations

Operations
Format: Think You Know Me? Think You Know Me?

Innovating Your Foodservice with Equipment and Packaging

This session explores the latest innovations in foodservice equipment and packaging for convenience stores. Discover the newest trends retailers and QSRs are adopting, from cutting-edge...
Foodservice
Format: Kaleidoscope Kaleidoscope

Learn from Mistakes: Avoiding Common Pitfalls in Remodels and New Builds

Are drive-thrus a bad idea? Do you need dedicated spaces for mobile order customers? Should you replicate a competitor’s design even though they are operationally different than you? Do you...
Operations
Format: Kaleidoscope Kaleidoscope

Loyalty Isn't an App, it's an Outcome

Marketing
Format: Case Study Case Study

PacBev Blueprint: Optimizing Space, Trends, Pricing, and Promotions

Category Management
Format: Ignite Ignite

Re-Igniting Passion in Disengaged Employees

As operators, it's essential to recognize when employees are disengaged and take proactive steps to reignite their motivation and commitment. Attend this session to discover actionable...
HR and Labor
Format: Masterclass Masterclass

Retaining Your Frontline Through Manager Development


 
HR and Labor
Format: Masterclass Masterclass

Revamping Training and Development Strategies for C-Stores

Dive deep into a compelling case study showcasing a retailer's innovative training program, encompassing seamless onboarding, operational accountability, and tangible results in turnover...
HR and Labor
Format: Case Study Case Study

Rx for Winning the Drug Channel Shopper

Category Management
Format: Roundtables Roundtables

Small Operator Workshop: The Better You Hire, the Fewer You Fire?

October 8, 2024
8:00 AM - 10:15 AM PDT
Format: Workshop Workshop

Small Operator Workshop: Understanding Store Economics

October 9, 2024
8:00 AM - 10:15 AM PDT
Format: Workshop Workshop

Spilling the Tea on Gen Z

Customer Experience
Format: Kaleidoscope Kaleidoscope

Supplier Session: Convenience Connect


 
Supplier
Format: Roundtables Roundtables

Sustainable Practices in Controlling Food Service Waste

Foodservice
Format: Case Study Case Study

Sweet Sucess: Maximizing Candy Sales for Summer Travelers

Category Management

The Future of Loyalty

Marketing

The NACS Digital Ecosystem

Technology

The NACS/Conexxus Technology Roadmap


 
Technology
Format: Masterclass Masterclass

Top Ten Essential Skills for Recruiting in 2024 and Beyond


 
HR and Labor

Unlocking AI to Empower Everyone with Technology

Technology
Format: Great Debate: Point Counterpoint Great Debate: Point Counterpoint

Watts Ahead for EV Charging

Join this session for a discussion on the realities of consumer adoption of EVs and the implications on the demand for chargers. The panelist will help retailers demystify hype versus reality...
Fuels
Format: Masterclass Masterclass

What Unmanned Retail can do for you?


 
Customer Experience

Winning Against Dollar and Discount Stores

Category Management
Format: Think You Know Me? Think You Know Me?

Women in Convenience: Navigating Leadership Paths and Driving Success

Unlock the transformative potential of female leadership in the convenience industry. During this session, the panelists will discuss strategies for navigating leadership paths, overcoming...

October 9, 2024
9:15 AM - 10:15 AM PDT
Professional Development
Format: Kaleidoscope Kaleidoscope
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