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Human Resources

Industry Resources

 

Human Resources

U.S. Department of Labor
Government department responsible for occupational safety, wage and hour standards and unemployment insurance benefits.

Family and Medical Leave Act
FMLA Final Rule Web site contains the recently released FMLA Poster. Every employer covered by FMLA is required to post and keep on its premise. Forms are provided for use by employers and employees during the FMLA process.

Bureau of Labor Statistics
Collects, processes analyzes, and disseminates essential statitical data to the public. Publishes the U.S. Consumer Price Index and Consumer Expenditure Survey.

  • The National Compensation Survey (NCS) provides comprehensive measures of occupational wages; employment cost trends, and benefit incidence and detailed plan provisions. Detailed occupational earnings are available for metropolitan and non-metropolitan areas, broad geographic regions, and on a national basis. The index component of the NCS (ECI) measures changes in labor costs. Average hourly employer cost for employee compensation is presented in the ECEC.

U.S. Census Bureau
Source for population, housing, economic and geographic data.

The Society for Human Resource Management
Professional association devoted to human resource management. The knowledge center contains samples, toolkits, HR basics, white papers and HR news and updates.

American Association of People with Disabilities
Organizes the disability community to be a powerful force for change. Led the recent success in securing passage of the Americans with Disabilities Act Amendments Act (ADA Amendments Act) which becomes effective January 1, 2009.

Other Resources

  • Klieiman/HRExchange: Web site and daily blog that focuses on helping businesses that depend on a diverse hourly workforce to deliver their products and services.
  • HR.BLR.com: Provides the advice and answers you need to complete your human resources tasks faster and easier.
  • Workforce Management: Analyzes the human resources trends and provides the tools that drive business results.

NACS HR Products & Services
Recruiting, training and retaining quality employees is one of the most critical needs all operators face. Take advantage of these resources and become an employer of choice. For a complete listing see the NACS Catalog.

Delivering the Difference, The NACS Human Resource Series
This series includes the following modules:

  • Recruiting
  • Interviewing and Selection
  • New Hire Orientation & Training
  • Daily Coaching & Progressive Counseling
  • Performance Appraisal
  • Effective Termination Procedures

Be Our Guest: The NACS Guide to Good Customer Service
This tool will teach your employees how to use the GUEST approach to be a good howt and provide great customer service.

NACS All's Well: Smart Safety in Your Store
This tool is designed to help train store managers and associates impement and maintain solid safety measures in your store.

NACS Move It-Fix It-Prevent IT: Avoiding Slips, Trips & Falls
This tool trains employees to prevent these accidents to make the store a safer place to work and shop.

NACSTechiniques of Alcohol Management (TAM)
This interactive program is specifically designed to teach store employees how to legally sell these products.

Employee Selection Tools
This is a cost-effective program to help convenience store operators improve customer loyalty and reduce employee turnover by hiring right the first time.