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January 2007

NACS Magazine

As a benefit of membership, NACS Magazine is available online only to NACS members who have registered to use the site. Non-members are not able to gain access to NACS Magazine content but are welcome to subscribe for a print copy.

Cover Story: The Push for Ethanol
Long before the Democrats won control of Congress in the November elections, it was clear the federal government was marching inexorably toward the day when renewable fuels would become an increasingly important ingredient in the effort to reduce America's reliance on foreign oil.
By Bob Gatty

Leadership Profile: Light the Way
At Swisher International, President Tom Ryan aligns the company's goals and values with its team of dedicated and passionate employees.

Takeaway: Inside the mind of the Chinese Consumer
UPS study explores China's consumer demographics.

Takeaway: Customer Safety and Fueling Equipment Drive Satisfaction
It comes as no surprise that consumers view safety, both inside and outside of the store, and the efficiency of fueling equipment as high-impact drivers for satisfaction, according to the 2005 NACS Customer Satisfaction Benchmark study.
By Bob Swanson

Takeaway: Businesses Prepare for the 'New Retirement'
As the oldest baby boomers begin turning 60 this year and move one step closer to retirement, business owners will confront an entirely new workforce environment - one in which the potential for labor shortages is increasingly likely.

Takeaway: Big Money Lurks Inside the Storeroom
Inside the storeroom, profits are going to waste when expired or damaged products unfit for store shelves are not properly managed.
By Pat Mignogno

Takeaway: Today's CEOs Appear More Sensitive to Criticism
Think carefully before taking the boss up on the suggestion to "be brutally honest," suggests a recent PsyMax Solutions study, which reveals that CEOs are less thick-skinned than other top executives.

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