Labor
The convenience store industry employs nearly 1.433 million Americans in 2003, and labor costs are the largest expense category for the industry. In 2001, labor costs -- including wages, payroll taxes, workers' compensation, health insurance and other benefits -- were 38.5 percent of gross profit. NACS continues to be dedicated to working with Congressional leaders on labor issues so retailers can control their costs and not have to make the choice between offering benefits and hiring new employees.