Participants arrive in Atlanta and check into the Omni Hotel by 3 pm prior to the first day of class. The Class Orientation and Meet and Greet begins at 4:30 pm. Attendance is mandatory.
Classes begin at 8:30 am daily. Breakfast and lunch will be given at the Georgia World Congress Center to attendees, but dinner is the participant’s responsibility. There is nightly reading, team activities, and homework.
Please note: Schedule is subject to change.
- Foodservice Systems
- Menu Management
- Hospitality & Customer Service
- Foodservice Personnel Management
- Motivating and Retaining Employees
- Foodservice Accounting, Financial Analysis, and Troubleshooting
- Food Safety and Sanitation
- Dispensed Beverage Management and Marketing
- Growing Foodservice in Convenience Retailing
- Foodservice Equipment M&R
- Manager as Leader / Wrap-up
- CCFM Examination
The examination typically requires 60 to 90 minutes to complete. Participants flying into Atlanta should not plan a return flight earlier than 7:30 pm.
Program is under the direction of Drs. Nancy Caldarola and Debra Cannon.
Founding partners of NACS CAFÉ include these supplier members committed to the industry and foodservice excellence: