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Convenience Matters Podcast

Whether it’s for food, fuel, drinks or snacks, about half of the U.S. population shops at a convenience store every day. On Convenience Matters, a weekly podcast brought to you by NACS, we’ll talk about what we see at stores and what the future may hold for our industry.

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Tune in each week to find out what’s happening in the convenience and fuel retailing industry. Select past episodes below to get caught up on what you missed.

Episode Archive 2017

The Big Trends from the Auto Show
Episode #57: February 20, 2017
If you haven’t been to a car showroom in a while, you’ll be in for a surprise next time you go. Automakers are emphasizing new fuels and power sources, as well as amenities that make your car feel like your living room. We’ll take listeners through some major trends on display at the 2017 Washington Auto Show—and discuss what it means to retailers.

Cyber Attacks on Your Business
Episode #56: February 13, 2017
Computer hacking has dominated the political discussion for most of the past year, but hacking goes well beyond politics. From data breaches to malware and ransomware, every business—or even every computer—is vulnerable. What can businesses to best protect themselves from attacks—and what can they do to prepare for broader threats beyond their control?

A Conversation with Joe Sheetz
Episode #55: February 6, 2017
With 500+ stores throughout 6 states, Sheetz is regarded as one of the most successful convenience retailers in the country. From its popular MTO sandwiches to its work with the Partnership for a Healthier America, Sheetz has a lot going for it. Tune in to hear Joe talk about how Sheetz is constantly looking to reinvent itself.

How Mexico’s Deregulated Fuels Market Affects the U.S.
Episode #54: January 30, 2017
Recent challenges with adjusting to a deregulated market in Mexico have led to an unusual sight: Mexicans coming across the border to buy fuel. Recent price increases and shortages are part of the growing pains for the Mexican petroleum market that’s in the early stages of adjusting to a deregulated market for the first time in nearly 80 years.

What SNAP Rules Mean for Retailers
Episode #53: January 23, 2017
C-stores provide 45% of all SNAP-eligible locations, but will be affected by new rules relating to retailer eligibility (formerly, “food stamps”). The new provisions will affect how convenience stores continue to participate and redeem almost 6% of the $70 billion program. Tune in to learn what you need to know about these new regulations.

Assessing U.S. Fuel Distribution
Episode #52: January 16, 2017
This week we examine a Fuels Institute research report that evaluates the U.S. supply chain—how it works and what limitations exist to accommodate diverse fuel specifications and achieve higher biofuels penetration. Understanding the fundamentals of this complex system is essential for anyone considering introducing a new product into the market.

Consumer Sentiment and Gas Prices in 2017
Episode #51: January 9, 2017
Consumer sentiment about the economy is typically aligned with gas prices—when cost falls, optimism rises. But as 2017 begins, consumer confidence is at a record high—while gas prices are higher than prices a year ago. With fuel cost largely out of the control of retailers, what do recent market developments mean for fuels retailers in 2017?

Foodvenience
Episode #50: January 2, 2017
What do stand-out convenience stores across the globe have in common? Good locations, great food and superb service. Hear about retailing around the world from NACS European partner and managing director of Insight, Dan Munford. From “foodvenience” to dog washes, find out what makes a store memorable and worth the cross-continental trip to visit.

Episode Archive 2016

 

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 NACS SHOW REPORTS

 

​Join Convenience Matters as we venture out on the 2016 NACS Show floor to interview exhibitors on trends they’re seeing across the industry.

Here us On: Google Play Music | Stitcher

Better-for-You at the NACS Show
October 19, 2016

Field Reporter: Donovan Woods, Director, Fuels Institute
Guests: Jeff Garlow, Vice President of Sales, Acosta Sales & Marketing Inc.; Scott Swanson, Vice President of Sales West, Acosta Sales & Marketing, Inc.
Summary: Donovan interviews Jeff and Scott on the 2016 NACS Show floor regarding healthy and better-for-you trends in c-stores.

Fueling Sales
October 19, 2016

Field Reporter: Donovan Woods, Director, Fuels Institute
Guest: Ian Thompson, Senior Vice President, Global Solutions Consultancy, Kalibrate
Summary: Ian offers insights on what it takes to be a successful fuel retailer. 

Growing Your Business
October 19, 2016

Field Reporter: Donovan Woods, Director, Fuels Institute
Guest: Jonathan Graham, Vice President of Sales, NRC Realty & Capital Advisors LLC
Summary: Jonathan talks about how the NACS Show provides value and why it’s important for his company to exhibit every year. 

Healthy Can Be Convenient
October 19, 2016

Field Reporter: Donovan Woods, Director, Fuels Institute
Guest: Keith Bucky, Director of Sales, Quest Nutrition
Summary: Keith offers some insights on the movement toward offering a healthy eating experience at convenience stores.

Off the Hook
October 20, 2016

Field Reporter: Stephanie Sikorski, Director, NACS Foundation and Mission Marketing
Guest: Eric Smith, DMF Bait Co. 
Summary: Stephanie and Eric discuss trends related to fishing and bait—and what it means to retailers.

Water World
October 20, 2016

Field Reporter: Stephanie Sikorski, Director, NACS Foundation and Mission Marketing
Guest: Matt DeWitte, Vice President of Marketing, Boxed Water is Better 
Summary: Matt talks about the health and environmental impact bottled water has on consumers and the earth, and why boxed water is a smarter, better-for-you choice.

Sweet Ideas
October 20, 2016

Field Reporter: Stephanie Sikorski, Director, NACS Foundation and Mission Marketing
Guest: Brandon Sagotz, Senior Manager Customer Marketing & Trade Relations, The Ferrara Candy Company 
Summary: Brandon offers some insights regarding flavors trends as well as gummy vs. hard candy.

Remembering Your Visit
October 20, 2016

Field Reporter: Stephanie Sikorski, Director, NACS Foundation and Mission Marketing
Guest: Patrick Murphy, President, NuAmerican LLC 
Summary: Patrick and Stephanie discuss trends related to souvenirs that can be sold at stores near tourist destinations.  

Instant Party
October 20, 2016

Field Reporter: Stephanie Sikorski, Director, NACS Foundation and Mission Marketing
Guest: Neil Doshi, President, Sonu Media  
Summary: Stephanie interviews Neil on trends related to the kind of music retailers play in their stores. Knowing your customer and changing the music based on the time (or mood) of day, can affect sales.

 

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 What's Coming Up

 

Mar. 6
Swipe Fees: What You Need to Know—and Do

Mar. 13
Infobesity

 

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 Your Hosts

 

Jeff Lenard
V.P., Strategic Industry Initiatives
(703) 518-4272
jlenard@nacsonline.com


John Eichberger
Executive Director, Fuels Institute
(703) 518-7971
jeichberger@fuelsinstitute.org


Carolyn Schnare
Director of Strategic Industry Initiatives, NACS
(703) 518-4248
cschnare@nacsonline.com


Donovan Woods
Director, Fuels Institute
(703) 518-7973
dwoods@fuelsinstitute.org


Stephanie Sikorski
Director, NACS Foundation and Mission Marketing
(703) 518-7973
ssikorski@nacsonline.com