New Online Training Platform Available for C-Stores

NACS e-Learning enables convenience store companies to streamline delivery and management of staff training.

July 29, 2015

ALEXANDRIA, Va. – Yesterday, NACS announced the launch of an extensive suite of training programs for convenience store employees, now available through the NACS e-Learning online platform, powered by Ready Training Online (RTO).

“The goal in offering this training platform to our members is to help convenience store companies streamline the way they deliver and manage training,” said Doug Spencer, NACS director of products and services. “NACS e-Learning can help build value in their associates, reduce turnover and keep their teams engaged in their organizations. In turn, employees at various stages of their career gain the skills and knowledge they need to succeed in this industry.”

The new learning management system enhances NACS education and training programs by offering consistent, industry-specific, web-based training to convenience and fuel retailing companies. The cloud-based platform is mobile-friendly and includes centralized dashboards for managers and learners, with real-time performance, utilization and results reporting. Curriculum can be tailored to fit the specific needs of a business and managers can assign, track and report training from any web-enabled device. Built-in contact points provide a way for management to engage with and effectively coach employees on the job.

“The collective knowledge of a company’s workforce is critical, especially when faced with intense competition and the increasing demands of customers,” said Jeff Kahler, president of RTO. “As the convenience and fuel retailing industry continues to become more technology-driven, companies that can integrate their teams, processes, and tools are much more efficient and see better results. Our comprehensive Learning Management System is essential in providing retailers a cost-effective way to accomplish that.”

NACS e-Learning offers more than 40 modules developed by industry experts on a wide-range of fundamental components within the convenience store industry, including:

  • Responsible Alcohol Sales
  • Customer Service
  • Robbery Deterrence
  • Sexual Harassment
  • Food Safety and Sanitation
  • Supplemental Nutrition Assistance Program (SNAP)
  • Loss Prevention
  • Social Media

To request a guided demonstration and to view the full list of titles found in the NACS e-Learning library, visit www.nacsonline.com/eLearning.

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