GasBuddy Issues 'Perfect Pit Stop' Report Card

Second quarter data places Illinois-based Kelley’s Market in the top spot.

July 14, 2017

BOSTON – GasBuddy issued its quarterly report card this week, citing which convenience brands topped its list in the second quarter.

GasBuddy users filed nearly 2 million reviews (9.7 million individual ratings) since the launch of the feature last September, covering more than 140,000 retail locations where fuel is sold. GasBuddy examined ratings and review data between April 1–June 30 of convenience stores with more than 30 retail locations.

Illinois-based Kelley’s Market, with 48 locations, shot up the ranks in Q2 capturing the No. 1 spot in all six categories. Previously Wisconsin-based Kwik Trip held the top spot in five out of the six categories; QuikTrip dropped to second place in the overall category. Newcomers to the list include Maverik and Thorntons in the “overall” category, and On The Run and J & H Family Stores in the “coffee” category.

“To stand out in an incredibly competitive space where consumers have countless options as to where to stop, convenience stores need to focus on quality,” said Frank Beard, convenience store and retail trends analyst at GasBuddy. “Based on the massive amount of GasBuddy data, it’s clear that the brands that made the list are doing something right—they are building strong customer loyalty by focusing on cleanliness, customer service and overall experience.”

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