Baltimore-Area C-Stores Redefine Convenience

Retailers such as Royal Farms, Wawa and 7-Eleven are vying for consumer dollars with fresh foodservice and meals to go.

July 08, 2013

BALTIMORE, MD – Competition among convenience store chains in the Baltimore area is strong, with retailers redefining the “convenience” concept.

The Baltimore Sun writes c-store chains Royal Farms, Wawa and 7-Eleven “are rushing to build new stores, remodel existing ones, boost assortments of meals to go and, more often than not, sell gas out front.”

Royal Farms, with 151 stores in four states, is well known for its fried chicken (fresh, never frozen). It’s also expanding in the Maryland area, building six of nine new stores this year in the state. The newspaper adds that Wawa “is opening close to 50 new stores this year in a six-state area including Maryland, about a third more than last year. And 7-Eleven launched a national push into urban areas, with plans to open up to a dozen new stores a year in the Baltimore area.”

The three c-store chains strive to sell time back to their customers, who are “turning more and more to large-format convenience stores not just for milk and candy, but for a fill-up and dinner, writes the newspaper.

"People want more convenience, and it just continues to escalate," said Jeff Lenard, NACS spokesperson. "The reason that you're seeing growth of convenience stores is … people are continually redefining convenience. It used to be all that meant was extended hours of operation, then it became about convenient locations."

Lenard added that many convenience stores are becoming a go-to place for breakfast, lunch or dinner. 

"It's gone from desperation to destination," Lenard told the newspaper. "More (stores) are in the food service business, and you know you can get a good meal. You're seeing where people expect some of the best places to possibly eat can be at a gas station."

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