Plain Tobacco Packaging Doesn’t Slow Transaction Speed

Not so fast — a new study suggests that retailers are checking out customers as quickly as they did before Australia’s plain tobacco packaging law took effect, but that’s not the whole story.

May 31, 2013

WELLINGTON, New Zealand – Plain tobacco packaging isn’t making it slower to check out at retail shops, according to a new study from Action on Smoking and Health (ASH), the New Zealand Telegraph reports. However, those findings are disputed by the New Zealand Association of Convenience Stores (NZACS).

Published in the Tobacco Control Journal, the study examined how plain packaging affected small retailers in Australia. How long it took clerks to find and get the correct tobacco product was measured both before and after Australia’s new law went into effect December 2012.

“The tobacco industry and their front groups were parroting the idea that plain packaging would significantly impact on transaction times in shops,” said Michael Colhoun, ASH communications manager. “This shows that this is not the case.”

The study discounted data such as how long retailers spent sorting, checking stock and placing the right brands in the right location, said Roger Bull, NZACS chairman. “When all the brands essentially look the same, it now takes longer for retailers or their staff to manage their stock,” he said. 

“The findings reinforced the association's view transaction times increased when plain packaging was first used. While a second here or there doesn't seem like much, when you compound this hundreds of times a day, across over 6500 stores across the country, the impact on retail businesses is actually very real,” said Bull.

British American Tobacco New Zealand (BATNZ) also pointed out that plain packaging would increase the ease of contraband tobacco. In addition, BATNZ expressed concern for the amount of time retailers would now have to spend on handling tobacco products.

“In New Zealand a large proportion of tobacco is sold through small, independent retailers. It would be particularly difficult for these businesses to sustain the increased cost burdens that are not covered in this research,” said Susan Jones, who heads the company’s corporate and regulatory affairs. 

Ireland is the most recent country to pass legislation that would enforce plain packaging of cigarettes. 

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