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The Association for Convenience & Fuel Retailing

 

NACS Magazine

October | 2010

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Note: NACS Magazine is a member-only benefit. Articles are available to non-members following the month of publication. Learn more about membership, or subscribe to NACS Magazine in print.



Customer 'Rights'

 

Border Run

 

 

Spicy, Salty, Sweet

   

Father and Son

 


Cover Story |
Fuel for Thought
Does the oil brand still matter to consumers?

TABLE OF CONTENTS                                                                                                               

Feature | Virtual Coupon Clipping
As mobile couponing gains in strength, one retailer finds success.

Feature | Run for the Border
As states seek additional sources of revenue, raising taxes frequently weakens retailers, with border bleed eroding sales.

Feature | Republican Rebound
A rundown of the midterm elections reveals a climate ripe for GOP gains.

Feature | The Customer Is Always Right
NACS Show opening session speaker Stew Leonard Jr. opens up about customer service, fresh offers and dancing milk cartons.

Feature | Expanded Distribution
Retailers looking for easy entry into foodservice, or ways to develop their programs, turn to third-party commissaries for expertise and cost controls.

Feature | 8 Ways to Execute Smart Loyalty Campaigns
Smart loyalty programs integrate data throughout multiple touch points to inspire stronger customer engagement.

Web Preview | Feature | Midterm Elections
Download our special election pullout section.

Ideas 2 Go | Orderly Conduct
Ordering online from the neighborhood convenience store has the potential to deliver.

Ideas 2 Go | Pump Deposits...and Withdrawals
A Kilgore, Texas, travel plaza is a one-stop shop for gasoline, food and a home Equity Line of credit.

Ideas 2 Go | Ideas 2 Go: Garden Variety
How a New Jersey gas station grows customer goodwill.

Inside Washington | Menu Labeling Regulations
In comments to FDA, NACS puts to rest common misconceptions about the industry.

Capitol Punishment | Call of Duty
This societal responsibility can really have a negative effect on your profes¬sional life.

Global Trends | Celebrating July 11
How looking for a very American celebration led to another, very Singaporean one.

Category Close-Up | Glass Half Full
Or, are convenience store sales of milk coming up half empty?

Category Close-Up | Spicy, Salty, Sweet
Diverse flavors heat up sales in the salty and alternative snacks category.

PCI | A Day at the Breach
Brought to you by NACS EZ PCI.

Supplier Side | Keep the Conversation Going
So the NACS Show has ended and you're back in the office, feeling good about what you ac¬complished...

A NACS from the Past | Like Father, Like Son
Like retail, the U.S. Presidency has also experienced family dynamics (father/son), but on a
larger world stage.

NACS CAFE | Food for Thought

The fastest growing publication in the convenience and petroleum retailing industry, NACS Magazine features thought-provoking and insightful articles that focus on trends, best practices, metrics and analysis for the decision makers and leaders of this dynamic industry.