April 19–24, 2015
Carter Hall Conference Center
The NACS Leadership Challenge provides rising leaders in the convenience and fuel retailing industry an invaluable experience to discover personal strengths that they can use to grow their career while creating a more profitable and performance-oriented environment within their company.
96% of past NACS Leadership Challenge attendees would recommend the program to their colleagues. Since the focus is on acquiring skills that participants can use on the job to improve their leadership and operational performance; participants experience real results in the workplace.
2014 Leadership Challenge participants achieved the following performance improvements after returning to their stores:
- Employee turnover improved by 21% for one participant and 44% for another
- One participant saw a 5.85% growth of inside sales
- Almost all teams saw reduced turnover and increased sales by focusing on the emotional intelligence strategies of self-awareness, listening and coaching.
This full-week program improves employee performance and leadership skills through a proven formula for success.
Business Experience + Leadership Intelligence + Ability to Execute = Improved Performance
Using this formula, each participant brings in-depth, operational business experience (knowledge and skill) to the week-long intensive program. Through a variety of instructional methods, the program facilitators provide leadership intelligence (self-awareness, self-management, team effectiveness, coaching, performance management, etc.). Over five days, participants engage with each other through discussions, group projects, readings, and experiential activities – all designed to improve performance in the workplace and build the critical skills needed to become a leader in the industry.
The five days of the program are comprehensive and intense, but it’s just the beginning of the leadership development for participants. In the six months following the program, each participant joins a business team of their choosing to work on the store specific business challenge they most need to accomplish.
The business goals usually fall into three or four industry and store-level performance categories:
- Building sales and profits
- Reducing shrink or turnover
- Developing employees
In this time period after the program, participants are supported by other class team members who work similarly in their respective company's group of stores on the same challenge. Participants stay in close contact over the next six months to achieve their individual and company-spefic goals and complete the program by presenting their results in an educational session at the 2014 NACS Show in Las Vegas, NV.
The NACS Leadership Challenge offers district managers, supervisors or other convenience retailers that want to improve their work performance a unique opportunity to help grow their companies – and their careers.
The Hershey Company’s generous financial support of the NACS Leadership Challenge makes this industry-specific program attainable to the industry’s rising leaders.