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NACS Human Resources Forum

Date: March 6- 8, 2018
Location: Jack Guenther Pavilion at the Briscoe, San Antonio, TX




The Industry’s HR Community Connects and Grows at the NACS HR Forum
The NACS Human Resources Forum is the premier program designed to educate and connect HR professionals working in the convenience and fuel retailing industry. At the three-day Forum, attendees benefit from interactive presentations on topics vital to their job, case studies that can generate new ideas and valuable opportunities to build relationships with industry peers.

Content Specific to Your Needs
Unlike generic HR-related events, the NACS HR Forum provides attendees with actionable information on topics specific to their job – in their industry. National-caliber speakers and industry peers provide in-depth insight and knowledge about:

  • New laws and regulations that impact the convenience industry
  • Best practices on how to find and keep the right talent
  • Ways to manage rising labor and benefit costs
  • And much more.

Plus, attendees are updated on all the legal trends and issues that affect their job, so they can understand their implications and ensure compliance requirements are met and business risks are avoided.

Lasting Relationships that Can Move Careers Forward
Since the NACS HR Forum is designed for our industry, attendees can network with others who have the same career opportunities as they do – peers that participants can share ideas with and learn new strategies from. This valuable experience helps attendees build industry relationships that last well beyond the three days at the Forum. Attendees have the opportunity to build a strong peer network that can function as a personal board of advisors to help with work issues and opportunities throughout the year and in years to come.  

Be a Part of the Convenience and Fuel Retailing Industry’s HR Community​​​​​

2017 Attendees in Nashville, TN

Coverage From 2017
​NACS held a successful HR Forum in Nashville, March 20-22, 2017. See what attendees experienced and learned by viewing the following articles about the event.

What Participants Are Saying
"There is no other place where our industry’s H/R professionals can get together, build relationships, discuss like-issues, establish a workable network of information and ideas, as well as be updated and brought to the forefront of H/R issues of the day. This forum is a must for H/R members if they desire a "seat at the table."

– Francis Vlok – Sprint Mart

"Over the course of my 15+ year HR career in the convenience store industry, the relationships I have developed at the HR Forum and the information I have obtained there have been critical for my business and professional success. It’s the critical event for anyone responsible for human capital within our industry."

– Becky Smith – Wallis Companies

More Information
For any questions regarding program content or to request more information, please contact:

Laura Genovese
Education Program Manager
(703) 518-4210

For any questions regarding registration or hotel inquiries, please contact:

Amy Ashley-Burke
Director, Meetings & Convention Services
(703) 518-4239




To gain an understanding of the HR Forum program, please view last year’s agenda below. We will post the 2018 agenda as soon as it is confirmed.

MONDAY, MARCH 20: External Factors Impacting Our Industry

8:00am - 8:30am

​Welcome and Introductions

​8:30am - 9:30am ​Our Profession: How HR Impacts the Convenience Industry
​9:30am - 10:00am ​Table Discussions: What is Your Top Priority in Driving Business Results?
​10:00am - 10:15am ​Networking Break
​10:15am - 12:30pm ​Legal and Legislative Update: What’s Coming to Convenience?
​12:30pm - 1:30pm ​Lunch
​1:30pm - 2:00pm ​Legal and Legislative Update (Conclude)
​2:00pm - 2:30pm ​NACS Benchmarking/Research
​2:30pm - 3:00pm ​Networking Break
​3:00pm - 4:15pm ​Winning Work Cultures of Tomorrow
4:15pm - 4:45​pm ​Table Talk/ Tangible Takeaways
4:45pm - 5:00pm ​Day 1 Wrap Up
​5:30 pm ​Reception
TUESDAY, MARCH 21: How We Are Making HR Convenient for Our Organizations
8:00am - 8:15am​ Day 1 Recap
8:15am - 9:00am Developing our team members
9:00am - 10:15am Innovating Recruitment
10:15am - 10:45am Break
10:45am - 11:45am Leading Change: How to Accelerate Adoption of What’s New
11:45am - 12:45pm Lunch
12:45pm - 2:00pm HR Systems: Implementing Automated Solutions to Make HR More Convenient
2:00pm - 3:00pm Table Discussions: Training, Recruitment, HR Systems, and Leader Development
3:00pm - 3:30pm Networking Break
3:30pm - 4:15pm Tangible Takeaways/Day 2 Wrap up
5:00pm - 6:30pm Activity: Line Dancing Instruction at The Wildhorse Saloon
WEDNESDAY, MARCH 22: Translating Ideas Into Action
8:00am - 8:15am Day 2 Recap
8:15am - 8:45am Evaluate HR Topics for NACS Show
8:45am - 10:00am​ Employee Engagement—Being a Top Place to Work
10:00am - 10:15am Networking Break
10:15am - 11:15am Table Discussions: Training, Recruitment, HR Systems, and Leader Development
11:15am - 11:45am Tangible Takeaways—Report out
11:45am - 12:00pm Meeting Concludes



Joanne M. Loce
Loce Consulting, LLC

Show Bio...




Registration for the 2018 HR Forum is not open yet. Please email Laura Genovese at if you’d like to be notified when registration becomes available.

Registration Pricing:
NACS Members – $1,150
Non-members – $2,300

*Please contact Doug Reed for supplier registration instructions.

Retailers, please register for this event through your account. If you’re already logged in, the REGISTER button below will direct you to a pre-populated registration form. If you’re not already logged in to nacsonline, you’ll be prompted to do so with your username and password. For those who have not yet set up a NACS account, directions are provided on the portal page to create one. Your account offers a fast and secure registration process for all NACS events, as well as an easy way to keep your information up-to-date.   

Payment by credit card is required to complete online registration. Please contact Amy Ashley-Burke at if you wish to pay by check and/or to ask questions about the event.

Note: Registration is per individual and requires each to sign in separately. If you would like to register more than one person for this event, please start a new session for each registrant. That is, after logging into an account and registering an attendee, you must log out and log back in with the next attendee’s account to complete registration.




Please note the education sessions will not be held at the hotel, but rather at the Jack Guenther Pavilion at the Briscoe, a separate venue near the hotel.

Drury Plaza Hotel San Antonio Riverwalk
105 South Saint Mary’s Street
San Antonio, TX 78205
(210) 270-7799

Hotel Reservations
Participants are responsible for their own hotel accommodations and travel. NACS has reserved a block of rooms at the Drury Plaza Hotel San Antonio Riverwalk at a special rate for HR Forum attendees: $154 per night, plus all applicable taxes/fees. This rate includes daily breakfast at the hotel restaurant per occupancy.

To make a reservation, use the link below or call the hotel directly at 1-800-325-0720 and mention the code #2314430 to get the group rate. Reservations must be made before February 12, 2018 to take advantage of this rate and best availability.


San Antonio is served by San Antonio International Airport (SAT). The hotel is approximately 9 miles from the airport and it takes approximately 20 minutes to drive one way.

Driving directions to the Holiday Inn Express.